About Excellerate Services

One Team. One Standard. Every Space Better

Excellerate Services is South Africa’s leading integrated soft services group. We manage security, cleaning and property care, parking, food services, and professional training across commercial, industrial, institutional, and hospitality environments, nationally and across sub-Saharan Africa.
 
Our purpose is simple, every space we touch, we leave better than before.
 
That commitment guides how we plan, staff, manage, and report on every service we deliver. It is not a statement for the website. It is the question every person in the Excellerate organisation asks at the end of every task. Did I leave this space better than before?

Our Story

Established in 1978, as a specialist security company, Excellerate Services has grown into one of the most respected Multiservice soft services business in Africa, the Middle East, the UK and Ireland.
 
Our strategic intent is to continue to develop the Excellerate Services brand into the most respected, self-performing facility services business in the markets we serve.
 
We believe that we can achieve this by delivering a dynamic and innovative, customer-centric service with exemplary quality at an affordable price.
 
Our wide range of self-performed facility services are delivered as stand-alone single services, combined as bundled services, or as part of a fully integrated property services solution.

We regard the effective integration of peopleprocesses and technology as a key enabler of operational excellence. We therefore focus our efforts on employing quality people, developing robust business processes, and utilising innovative technology in order to achieve operational efficiencies and higher service levels. Our Quality Program, underpinned by an ISO 9001 quality system, is a digital performance-based system for measuringmonitoring and improving service delivery.

Meet the Executive Team

Our Operational Standard

How We Create a Better World

01

We Delight Our Clients

02

We’re Always Learning

03

We Put People First

04

We Provide Multiservices

05

We Work Smarter Through Data

06

We Do Things The Right Way

Our Values

Respect​

Noun: Treating people with dignity and valuing their contributions. Respect means listening, considering others’ feelings, and recognising the worth in every person.

Excellence

Noun: The quality of being outstanding or extremely good. It’s doing your best in every task, no matter the size.

Integrity​

Noun: Doing the right thing even when no one is watching. Integrity means standing by strong moral principles in every decision you make.

Partnership

Noun: Working together towards a shared goal by combining strengths, supporting one another, and communicating openly. Partnership means collaborating with trust, mutual respect, and a commitment to achieving success as a team.

Our Values

Respect

Respect

Noun: Treating people with dignity and valuing their contributions. Respect means listening, considering others’ feelings, and recognising the worth in every person.

Excellence

Excellence

Noun: The quality of being outstanding or extremely good. It’s doing your best in every task, no matter the size.

Integrity

Integrity

Noun: Doing the right thing even when no one is watching. Integrity means standing by strong moral principles in every decision you make.

Partnership

Partnership

Noun: Working together towards a shared goal by combining strengths, supporting one another, and communicating openly. Partnership means collaborating with trust, mutual respect, and a commitment to achieving success as a team.

Our How

Every Day, We Remember That We Are:

Creating a better world, one space at a time.

Broad-Based Black Economic Empowerment​

Excellerate Services is proud to hold Level 1 B-BBEE rating

We are an empowering supplier, enabling SMME development.
 
Our strategy for all Excellerate countries of operation is to source locally, align to the country guidelines on SMME development and drive sustainable procurement balanced with commercial viability.

Our ESG Strategy

Enviromental

We recognise that our operations have an impact on the environment. We are committed to improving the environmental sustainability of our business operations by reducing negative environmental impacts and enhancing positive impacts wherever reasonably practical.

Social

We support various Corporate Social Investment and Enterprise Development initiatives, and always seek innovative solutions with high impact in these areas. Our structured procurement division secures services from BBBEE suppliers to exceed minimum targets of the property sector’s scorecard.

Governance

We maintain high standards of corporate governance and comply with legislative requirements in all the countries in which we operate. Our financial accounting complies with IFRS. As we strengthen our international presence, we continue to review our compliance and risk management skills, systems and processes to further enhance these capabilities.

Where We Operate

Excellerate Services operates nationally across South Africa, with a presence in Johannesburg, Cape Town, Durban, and the broader national footprint. The group also operates across the United Kingdom and the Middle East.

For clients managing multi-city or multi-region property portfolios, the same standard applies regardless of where the property sits. Consistency at scale is not a marketing claim. It is the operational baseline.

Our Divisions

Excellerate Security

PSIRA-registered security services across South Africa: manned guarding, security technology, tactical security, K9 units, event security, intervention capability, special operations, and private investigations.

Excellerate Cleaning

Contract cleaning, deep cleaning, washroom hygiene, pest control, landscaping, plantscaping, and garden maintenance, managed to a consistent standard across commercial, industrial, and institutional properties.

Smart Park

Intelligent parking management for commercial and institutional properties, covering access control, enforcement, operations, and parking technology.

Fresh Canteen

Workplace catering and canteen management for corporate clients, built around healthy menus, sustainable sourcing, and consistent operational delivery.

Start a Conversation

If you are managing a complex environment and want to understand what an integrated soft services programme looks like in practice, we are ready to have that conversation.